tkabt Privacy Policy
At tkabt, the privacy and security of your personal data is a foundational commitment, not an afterthought. This Privacy Policy explains precisely what information we collect from Bangladesh players, why we collect it, how we use it, and the rights you hold over your own data.
1. Data Controller Identity
tkabt operates the online casino and sports betting platform accessible at tkabt.com and serves players primarily based in Bangladesh. For the purposes of this Privacy Policy, tkabt acts as the data controller — the entity that determines why and how your personal data is processed.
If you have any questions, concerns, or requests relating to the handling of your personal data, you may contact tkabt's dedicated data privacy team at any time. All privacy-related correspondence should be directed to [email protected] with the subject line "Privacy Enquiry — [Your Account Username]". tkabt commits to acknowledging all privacy enquiries within two business hours (Bangladesh Standard Time, UTC+6) and to providing a substantive written response within five business days.
2. Information We Collect
tkabt collects personal data from players through several channels — directly when you register an account or interact with our support team, automatically through your use of the platform, and in limited circumstances from trusted third-party service providers. The categories of data we collect are described in the table below.
| Category | Examples | Collection Method |
|---|---|---|
| Identity Data | Full legal name, date of birth, National Identity Card (NID) number, passport number, photograph | Provided directly at registration and during KYC verification |
| Contact Data | Email address, mobile phone number, residential address (city and district) | Provided directly at registration or when updating account details |
| Financial Data | bKash / Nagad / Rocket / Upay wallet number, bank account details, deposit and withdrawal transaction history | Provided when making deposits or submitting withdrawal requests |
| Technical Data | IP address, device type and operating system, browser type and version, session identifiers, time-zone setting | Collected automatically when you access the tkabt platform |
| Usage Data | Pages visited, games played, bet amounts, game session duration, feature interactions, promotional links clicked | Collected automatically via server logs and analytics |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | Generated when you contact tkabt support |
| Responsible Gaming Data | Deposit limit settings, self-exclusion requests, cooling-off period activations, responsible gaming assessment responses | Recorded when you interact with responsible gaming tools |
2.1 Data We Do Not Collect
tkabt does not knowingly collect or process sensitive categories of personal data such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, genetic data, biometric identification data (beyond standard photo ID for KYC), or data concerning health conditions, unless such data is volunteered by the player themselves in the context of a responsible gaming assessment and is strictly necessary for player protection purposes.
2.2 Minors
The tkabt platform is strictly for adults aged 18 and above. tkabt does not knowingly collect personal data from individuals under the age of 18. If we become aware that a person under 18 has provided personal data during registration, that account will be closed immediately, all data will be securely deleted, and any funds held in the account will be handled in accordance with our Terms & Conditions pending review. If you believe a minor has registered on the tkabt platform, please contact [email protected] immediately.
3. How We Use Your Data
tkabt uses personal data collected from Bangladesh players for the following specific and documented purposes. We do not use your personal data for any purpose other than those listed here without first obtaining your explicit consent or as otherwise permitted under applicable law.
- Account Creation & Authentication: To register your tkabt account, verify your identity at login, and maintain the security and integrity of your account session.
- KYC & Compliance: To complete mandatory Know Your Customer verification, satisfy anti-money laundering (AML) obligations, and respond to any lawful requests from regulatory or law enforcement authorities.
- Payment Processing: To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and supported bank partners, and to maintain accurate financial transaction records for your account.
- Platform Delivery: To provide you with access to all tkabt products including cricket betting, live casino games, slots from Pragmatic Play, NetEnt and Microgaming, instant games, and promotional offers.
- Customer Support: To respond to your support enquiries, resolve account disputes, and maintain a record of correspondence for quality assurance purposes.
- Responsible Gaming: To monitor gameplay patterns for signs of problem gambling behaviour, enforce deposit limits and self-exclusion requests you have set, and comply with responsible gaming obligations.
- Fraud & Security Prevention: To detect, investigate, and prevent fraudulent transactions, unauthorised account access, bonus abuse, collusion, and other prohibited activities described in the tkabt Terms & Conditions.
- Platform Improvement: To analyse aggregate usage data and identify opportunities to improve the tkabt platform experience for all Bangladesh players.
- Marketing Communications: To send you relevant promotional offers, bonus alerts, and seasonal promotions — only where you have provided explicit consent to receive such communications. You may withdraw marketing consent at any time by emailing [email protected].
4. Legal Basis for Processing
tkabt processes your personal data on one or more of the following lawful bases, depending on the nature and purpose of the processing activity:
4.1 Contractual Necessity
The majority of data processing carried out by tkabt is necessary for the performance of the contract between you and tkabt — that is, the provision of online gaming services under the tkabt Terms & Conditions. This includes identity verification, payment processing, account management, and the delivery of betting and gaming services. Without processing your personal data for these purposes, tkabt would be unable to provide the contracted services to you.
4.2 Legal Obligation
tkabt is subject to legal and regulatory obligations that require certain data processing activities to take place regardless of contractual necessity. These include anti-money laundering (AML) checks, KYC document retention, transaction monitoring, and the mandatory reporting of suspicious activity to relevant authorities. Data processed under this basis is retained for the periods required by the applicable legal obligation.
4.3 Legitimate Interests
In certain circumstances, tkabt processes personal data where it is in our legitimate interests to do so and those interests are not overridden by your own privacy rights. This includes fraud detection and prevention, platform security monitoring, and analysis of aggregate gameplay data for product improvement purposes. tkabt has conducted a legitimate interests assessment for each such processing activity to confirm that the balance of interests is appropriate.
4.4 Consent
Where tkabt processes personal data for marketing communications or for optional personalisation features, we do so on the basis of your explicit consent. You have the right to withdraw marketing consent at any time without affecting the lawfulness of processing carried out before withdrawal. To withdraw consent, contact [email protected] with the subject line "Withdraw Marketing Consent — [Username]".
5. Data Sharing & Third Parties
tkabt does not sell, rent, or trade your personal data to any third party. We share personal data only where strictly necessary for the delivery of tkabt services, in the categories and circumstances described below.
5.1 Payment Service Providers
To process your deposits and withdrawals, tkabt shares the minimum necessary financial and identity data with the payment service providers you elect to use, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank. These providers act as independent data controllers for the transaction data they handle under their own privacy policies and regulatory obligations.
5.2 Game Content Providers
tkabt integrates game content from third-party providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive limited technical data (such as a pseudonymous player session identifier and jurisdiction) necessary to authenticate your game session and enforce responsible gaming controls such as session time limits. Game providers do not receive your full name, NID, email address, or payment details.
5.3 Identity Verification Partners
For KYC verification, tkabt may use third-party identity verification technology providers who process your submitted documents on tkabt's behalf. These providers operate under strict data processing agreements with tkabt and are not permitted to use your identity data for any purpose other than completing the verification check requested by tkabt.
5.4 Legal & Regulatory Disclosure
tkabt may disclose personal data to law enforcement agencies, financial intelligence units, or other competent authorities where required to do so by a lawful order, court direction, or regulatory requirement. In such cases, tkabt will share only the minimum data required to satisfy the legal obligation and will, where legally permissible, notify the affected player of the disclosure.
- tkabt does not share personal data with advertising networks or data brokers.
- tkabt does not share personal data with other online gambling operators or affiliates for marketing purposes.
- All third-party processors engaged by tkabt are bound by data processing agreements that restrict their use of your data to the specific purpose for which it was shared.
- International transfers of personal data, where they occur, are subject to appropriate safeguards including standard contractual clauses.
6. Cookies & Tracking Technologies
tkabt uses cookies and similar tracking technologies on the tkabt platform to ensure the site functions correctly, to maintain your login session across pages, and to analyse how players interact with the platform so that we can continue to improve it. This section explains what cookies we use and how you can control them.
6.1 Types of Cookies Used
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Maintain your login session, remember language preference, enable secure account access and payment flows | Session (deleted on browser close) |
| Functional | Remember your display preferences, last-visited game category, and responsible gaming limit settings between sessions | Up to 12 months |
| Analytics | Measure page traffic, feature usage, game popularity, and platform performance using aggregated, anonymised data | Up to 24 months |
| Fraud Prevention | Detect and prevent fraudulent account activity, bot traffic, and suspicious login attempts | Up to 6 months |
6.2 Managing Cookies
Strictly necessary cookies cannot be disabled without significantly impairing your ability to use the tkabt platform, including the ability to log in and place bets. Functional and analytics cookies can be disabled through your browser settings at any time. Instructions for managing cookies in the most common browsers used by Bangladesh players — including Chrome for Android and Chrome for desktop — are available in each browser's Help documentation. Disabling functional cookies may affect your experience by resetting your preferences on each visit.
7. Data Retention
tkabt retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The retention periods applied to the main categories of player data are set out below.
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years after closure | AML regulatory obligation |
| Financial Transaction Records | Duration of account + 5 years after closure | AML / financial record-keeping obligation |
| KYC Documents | Duration of account + 5 years after closure | AML regulatory obligation |
| Gameplay & Bet Records | Duration of account + 2 years after closure | Dispute resolution and platform integrity |
| Support Correspondence | 3 years from last contact | Quality assurance and dispute resolution |
| Responsible Gaming Records | Duration of account + 5 years after closure | Player protection obligation |
| Marketing Preferences | Until consent is withdrawn, then deleted within 30 days | Consent |
| Analytics & Technical Logs | 13 months on a rolling basis | Legitimate interests (platform security) |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents re-identification. Where anonymisation is applied, the resulting data no longer constitutes personal data and may be retained indefinitely for aggregate statistical purposes.
8. Your Data Rights
As a tkabt player, you hold the following rights with respect to your personal data. To exercise any of these rights, contact [email protected] with the subject line "Data Rights Request — [Username]" and include a brief description of your request and a copy of a valid identity document for verification purposes. tkabt will respond to all valid rights requests within five business days.
8.1 Right of Access
You have the right to request a copy of all personal data that tkabt holds about you, together with information about the purposes for which it is processed, the categories of data held, the third parties with whom it has been shared, and the retention periods applied. tkabt will provide this information in a clear, structured format within five business days of verifying your identity.
8.2 Right to Rectification
If any personal data tkabt holds about you is inaccurate or incomplete, you have the right to request that it be corrected without undue delay. Where corrected data has been shared with third-party processors, tkabt will inform those processors of the correction where it is reasonably practicable to do so.
8.3 Right to Erasure
You have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent and no other lawful basis applies, or where the data has been unlawfully processed. Please note that tkabt may be unable to fully action erasure requests where retention is required by legal obligation — for example, AML regulations require tkabt to retain KYC and transaction data for a minimum of five years after account closure regardless of an erasure request.
8.4 Right to Restriction of Processing
You have the right to request that tkabt restricts the processing of your personal data in certain circumstances — for example, where you contest the accuracy of the data while tkabt verifies it, or where you have objected to processing based on legitimate interests while tkabt assesses whether those interests are overridden by your rights.
8.5 Right to Data Portability
Where tkabt processes your personal data on the basis of contract or consent, and the processing is carried out by automated means, you have the right to receive a copy of that data in a structured, commonly used, machine-readable format for transfer to another service provider. tkabt will provide portable data exports in JSON or CSV format upon request.
8.6 Right to Object
You have the right to object at any time to the processing of your personal data where that processing is based on tkabt's legitimate interests, including profiling for fraud detection purposes. You also have an absolute right to object to the processing of your data for direct marketing purposes, which tkabt will action immediately upon receipt of a valid objection.
9. Data Security
tkabt implements a layered approach to data security, combining technical controls, procedural safeguards, and staff training to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. The key security measures in place are described below.
- Transport Encryption: All data transmitted between your device and the tkabt platform is encrypted using TLS 1.2 or higher with 256-bit SSL certificates. This applies to all account pages, payment flows, and support communications.
- Data Storage Encryption: Sensitive personal data — including KYC documents and payment account references — is encrypted at rest using AES-256 encryption in tkabt's secure data infrastructure.
- Access Controls: Access to personal data is restricted on a strict need-to-know basis. Only tkabt staff with a documented operational requirement may access player personal data, and all such access is logged and subject to periodic audit.
- Password Security: Player account passwords are stored using industry-standard one-way hashing with salt. tkabt staff cannot retrieve or view your password in plaintext — only a reset can be performed. tkabt will never ask for your password via email, chat, or phone.
- Fraud Monitoring: tkabt operates continuous automated monitoring of account activity to detect anomalies consistent with unauthorised access, credential stuffing attacks, and fraudulent transaction patterns. Suspicious activity triggers account review and player notification.
- Security Testing: tkabt conducts regular security assessments of the platform, including vulnerability scanning and penetration testing, to identify and remediate security weaknesses before they can be exploited.
Despite these measures, no internet-based platform can guarantee absolute security. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, tkabt will notify affected players without undue delay once the breach has been confirmed and its scope assessed. Notifications will be sent to the registered email address on the affected account.
10. Policy Updates
tkabt reviews and updates this Privacy Policy periodically to reflect changes in the tkabt platform, our data processing practices, and applicable legal or regulatory requirements. When material changes are made to this Privacy Policy, tkabt will publish the updated version on this page with a revised effective date and will, where reasonably practicable, notify registered players by email in advance of the changes taking effect.
Your continued use of the tkabt platform after a revised Privacy Policy has been published constitutes your acknowledgement of the updated terms. If you do not agree with any change to this Privacy Policy, you should cease using the tkabt platform and contact [email protected] to request account closure and data erasure in accordance with your rights under Section 8 of this policy.
The current version of this Privacy Policy is effective as of 1 January 2026. All previous versions are superseded by this document. If you have any questions about how a specific change affects you, please contact [email protected] with the subject line "Privacy Policy Query — [Username]".
How tkabt Protects Your Privacy
Six core privacy commitments that every Bangladesh tkabt player can rely on, from account registration through to account closure.
Your Data Is Safe — Now Let's Play
You have read the tkabt Privacy Policy and understand how your data is protected. Now enjoy cricket betting, live casino games, slots from Pragmatic Play and NetEnt, and instant games — all in BDT via bKash, Nagad, and Rocket. 18+ only. Play responsibly.
18+ Only Gambling involves risk. Please play responsibly.